Frequently Asked Questions (FAQ)

How does Locream™ work?

Simply freeze the plate for several hours, pour your ingredients onto the cold surface, mix, spread, and roll using the included scrapers.

Does it require electricity?

No. The plate works after being placed in the freezer.

What can I make with it?

You can create rolled ice cream, frozen yogurt, smoothie bowls, sorbets, chocolate desserts, and more.

How long does shipping take?

Orders are typically delivered within 10–15 business days depending on your country.

Will I receive tracking information?

Yes. You’ll receive a tracking email once your order has been shipped.

Is it easy to clean?

Yes. The stainless steel surface is easy to wash and reuse.

What’s included in the package?

Each set includes the frozen plate and 2 scrapers. Some versions may also include a freshness cover.

How can I contact support?

You can reach us anytime at:

📩 support@locream.co